Payment 

Transactions Field

 

On the Payments page, the Payment Transactions table lists information about your recent credit card or eCheck payment transactions. There are 6 columns in total, each displaying different related details:

 

 

1. The Date column lists the date the associated transaction was submitted.

 

2. The Type column lists the type of transaction that was submitted (Card or eCheck).

 

3. The TransID column lists the ID number of the associated transaction.

 

4. The Status column indicates the status of your transaction. Statuses include Approved, Voided, or Declined.

 

5. The Amount column lists the dollar amount that was charged in the associated transaction.

 

6. The Actions column provides 3 different actions you can take related to the associated transaction: Void, Print Receipt, Post a Credit.

 

 

 

Void a Transaction

 

1. Click the Void Transaction button.

 

2. A popup window appears, asking you to confirm or cancel the action. Click OK to void the transaction.

 

3. The transaction Status will now indicate that the transaction was voided.

 

 

 

 

Print Receipt

 

You can print a receipt of any transaction from the Payment Transactions table.

 

1. Click the Print button.

 

2. The receipt window will appear. Right-click to print.

 

 

 

 

 

Post a Credit

 

If you need to process a transaction refund:

 

1. Click the Post a Credit  button.

 

2. The Process Transaction Refund window appears. From here, you can issue a credit by entering the Credit Details, including the Credit Card # or Last 4 Digits, and the Credit Amount.

 

3. Click Submit Credit to submit a credit.

 

 

 

 Credit card transactions cannot be credited for 24 hours. eCheck transactions cannot be credited for 7 days.

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