Reminders Overview

 

 

Reminders is a system that intelligently notifies patients, practitioners, and others of upcoming appointments and due dates via email, mobile text message, and telephone call. Furthermore, reminder recipients may confirm, cancel, or reschedule appointments from within the reminder phone call or text message conversation. The recipient's response is updated in the ClinicSource scheduler reflecting the change.

 

Reminders are triggered from Reminder Rules set by users possessing the Reminders role. Appointment reminder rules may be set for patients or practitioners, while practitioners also have the ability to receive reminders for Evaluations and Care Plans due. The appointment rescheduling option may be toggled on or off for each reminder rule.

 

Reminder calls, emails and text messages are generated by the ClinicSource Reminder agent which runs approximately every 15 minutes and initiates the outbound calls, text messages and emails using the preset reminder rules.

 

Getting Started with Reminders


ClinicSource offers several pricing packages for reminders.


Please refer to the ClinicSource website pricing page or contact our Billing Department for further details by emailing billing@clinicsource.com.

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